> For the complete documentation index, see [llms.txt](https://helpdesk.augmentt.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.augmentt.com/reports/ms-license-report.md).

# MS License Report

The Microsoft License Report was built specifically to support MSP billing. Augmentt tracks every license owned and assigned across your tenants on a daily basis, which lets your finance team reconcile billing, handle license disputes, and identify contract changes without having to pull data manually from each tenant.

Because Augmentt keeps this history, the report can also show you license changes over any selected time range — useful for catching licenses that need to be added to or removed from a contract.

## Company view

The per-company view of the report breaks down:

| Section          | What it shows                                                                                                                                         |
| ---------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| License Types    | Count of users assigned to each license type                                                                                                          |
| License Trends   | Percentage growth of owned licenses and license assignments over time, for this company                                                               |
| License Overview | Count of each license in use, plus unassigned licenses, with change from the previous month                                                           |
| Users table      | Each user, their currently assigned license as of the billing cycle, the change from the previous month, and status flags for new or offboarded users |

## All Companies view

The All Companies view rolls the same data up across your whole book of business, so you can scan for tenants that need contract changes or represent potential savings:

| Section                | What it shows                                                                                         |
| ---------------------- | ----------------------------------------------------------------------------------------------------- |
| License Types          | Count of tenants holding each license type, with change from the previous month                       |
| License Trends         | Percentage growth of owned licenses and assignments across all customers                              |
| All Companies Overview | Count of each license and unassigned licenses across all tenants, with change from the previous month |
| Per-company rows       | Each company enumerated with its own licenses owned/unassigned and change from the previous month     |

## Export and scheduling

The License Report can be exported on demand as PDF or CSV, and can be included in [Scheduled Reports](/reports/scheduled-reports.md).

{% hint style="warning" %}
Scheduled delivery of this report is PDF only. Partners doing renewal billing with larger license counts (30–40+ per tenant) have asked for CSV/XLSX on the schedule itself so the data can be filtered directly — if that matters for your workflow, pull the CSV export from the report module manually rather than relying on the scheduled PDF.
{% endhint %}

## A gotcha to know about

Support has seen cases where a specific Microsoft license SKU displays with an unexpected or unfamiliar-looking SKU ID in the report (for example, a bundled suite license showing under an ID that doesn't match what's visible elsewhere). If a license in the report doesn't match what you expect to see for a user, it's worth cross-checking the SKU ID against Microsoft's own published license/SKU reference before assuming Augmentt has mis-tracked the license — SKU IDs for bundled or suite licenses aren't always self-explanatory.

{% hint style="warning" %}
Exact SKU-mapping behavior wasn't independently verifiable against the codebase this session — if a license mapping looks wrong on a live tenant, confirm with Augmentt Support rather than assuming it's a display bug.
{% endhint %}


---

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