> For the complete documentation index, see [llms.txt](https://helpdesk.augmentt.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.augmentt.com/management/license-center.md). # License Center The License Center is where you manage Secure licensing across the companies you manage in Augmentt. It's where you enable Secure for a tenant, choose between Essentials and Premium, and see which employees are consuming a license. {% hint style="info" %} Secure is a full-consumption model per tenant — once you enable Secure for a company, every managed employee in that tenant receives a license automatically, including new employees added later. You aren't picking and choosing which users get a license. {% endhint %} ## How Secure licensing works Secure licenses are applied to individual employees, but the value Secure delivers is at the organization (tenant) level. Because of that, licensing follows the tenant, not the person: * When you enable Secure for a company, **all managed employees** in that tenant consume a license. * **Ignored** employees and mailboxes are not considered managed — they don't consume a license, and they're excluded from posture checks. * New employees added to the tenant in the future automatically pick up a license as they're onboarded. ## Applying Secure licenses 1. Navigate to the **Employees** section. 2. Select the appropriate company from the company selector. 3. Select the checkbox to select all employees in the list. 4. From the **Secure Licensing** menu, choose **Enable Secure**. 5. Select the license type — **Essentials** or **Premium** — based on what you've purchased, and click **Enable**. Once enabled, the Secure icon lights up in the Assigned column for each employee: a half shield indicates Secure Essentials, and a full shield indicates Secure Premium. ### Switching license types To move a tenant from Essentials to Premium (or back), follow the same steps as enabling Secure and select the other license type from the Secure Licensing menu. ### Disabling Secure From the Employees page, select all employees for the company, then choose **Secure Licensing > Disable Secure**. {% hint style="warning" %} Because Secure consumption is tenant-wide, disabling it removes licensing (and posture monitoring) for every employee in that tenant — not just the ones you select. {% endhint %} ## Secure Essentials vs. Secure Premium | | Secure Essentials | Secure Premium | | ------------------------------------------------------------------- | ----------------- | -------------- | | Threat Report — educate prospects on their risk profile | Included | Included | | Security Posture review against Best Practices & Posture Assessment | Included | Included | | MFA posture auditing | Included | Included | | Posture degradation monitoring & alerting | Included | Included | | Summary Report (recurring service value reporting) | Included | Included | | View, edit & create Conditional Access Policies for MFA | — | Included | | Manage Azure Per-User MFA | — | Included | | Enable/disable Security Defaults | — | Included | In short: **Essentials** gives you the auditing and monitoring foundation — visibility into posture, MFA coverage, and drift, across as many tenants as you manage. **Premium** adds the ability to actively manage those M365 environments from within Augmentt — editing Conditional Access policies, managing per-user MFA, and toggling Security Defaults — without leaving the app. {% hint style="warning" %} Feature lists and license names can shift between releases. If you're deciding between Essentials and Premium for a specific deal, confirm the current feature split and pricing with your account manager or in the app rather than relying solely on this page. {% endhint %} ## Common licensing questions we see in support A few patterns come up often enough that they're worth calling out: * **Secure licenses not auto-assigning to a newly created customer.** Occasionally a license doesn't attach automatically when a new customer/tenant is created, even though Secure is already enabled at the parent level. If you notice a tenant with 0 licenses shortly after onboarding, this is worth a support ticket rather than assuming something in your setup is wrong. * **Licenses that get "unassigned" but reappear.** If you manually unassign a license from a user and the system reassigns it automatically, this is expected behavior tied to the consumption model described above (managed employees pick up a license automatically) — to permanently exclude a user, mark them **Ignored** rather than just removing the license. * **Overassigned or discrepancy reports.** If the License Center shows a different count than what you expect (e.g., users without a Microsoft license showing up as licensed in Augmentt, or a mismatch against your Microsoft tenant), reach out to support with the specific tenant and user examples — this is generally a sync or filtering question rather than a billing issue. * **Minimum Microsoft 365 license required.** Some integrations depend on a minimum M365 license tier on the Microsoft side. If you're unsure whether a lighter-weight plan (e.g., Exchange Online Plan 1) is sufficient for a given integration, check with support before onboarding a tenant on a limited plan. * **Trial license counts.** If you need more licenses added to a trial (for example, to properly demo Augmentt at the seat count a prospect will actually run), your account manager can adjust this — it isn't something you self-serve from the License Center. {% hint style="info" %} For exact seat counts, pricing tiers, and NFR/partner program specifics, treat this page as directional — confirm current numbers with your account manager, since these change over time. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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