> For the complete documentation index, see [llms.txt](https://helpdesk.augmentt.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk.augmentt.com/getting-started/the-10-step-setup-guide/step-7.-adding-system-users.md).

# Step 7. Adding System Users

Admins of the Augmentt platform are **System Users**, defined by **Permissions** (what they can do) and **Company Access** (which companies they can see). Add one via **System Users > Add New**.

**Permissions** — each area is set to one of three levels: **Disabled** (hidden entirely), **Read-Only** (visible, no edits), or **Manage** (visible and editable).

**Company Access** — use the Company Selector. Selecting specific companies limits the user to those; selecting **All Customers** grants access to every company, including new ones added later. If you've scoped a user to specific companies, re-check their access after adding new companies.

**Login Options** — choose Augmentt password (the user gets a welcome email with a temporary password, then sets a new one on first login) or Microsoft SSO. For SSO to work, all of the following must be true: the user already exists as a System User in Augmentt, an admin of your org tenant has signed into Augmentt with Microsoft SSO once and accepted the integration prompts (a one-time org-wide setup), and that System User's Login Option is set to Microsoft SSO.

Next: [Step 8. Enabling MFA](/getting-started/the-10-step-setup-guide/step-8.-enabling-mfa.md)


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